Answers
Each answer starts with the short version, then shows the numbers from our own ruled listings, the agency’s or platform’s own words with a link, and how it was made.
Amazon’s supplement policy bars disease claims and implied disease claims, but its policy page gives no list of words. In the 2,243 best-selling supplement listings we have ruled, 832 carry wording our standards read as a disease claim or a drug-like claim. The most common are “boosts immunity / immune booster” (229 listings), “normalizes / restores” (218) and “balances hormones” (214).
Say that the drug is compounded, that compounded drugs are not FDA-approved, and that a licensed clinician decides whether it is right for the patient. Do not tie it to a brand such as Ozempic, Wegovy or Mounjaro, and do not give it or its pharmacy an FDA status. FDA posted 113 warning letters to telehealth companies in three batches (9 September 2025, 20 February 2026, 8 June 2026), and 153 of the 255 marketing lines they quote name a brand-name drug.
Yes. Software can read supplement copy against written rules: ours checks an Amazon listing or a website against 109 published standards, free, and other software does similar work. None of it can tell you whether a claim is scientifically true or what a regulator or platform will do. A lawyer or regulatory consultant gives you an opinion you can rely on; a signed review gives you a dated record of what the copy said.
Reply in writing within 15 working days of receiving the letter, as the letter itself asks. Fix every claim it quotes and every line like them across your site, listings, labels, ads and emails, because FDA says the quoted lines are only examples. Say what you changed, how you will stop it coming back, and attach the evidence. Have a lawyer who handles FDA matters review the reply before it goes.
Amazon’s dietary supplements policy says listings must not make disease claims, call a product “FDA approved”, compare it to a prescription drug, put disease names in keywords, state ingredient weights that differ from the Supplement Facts panel, or claim Non-GMO without documents. Of the 2,243 listings we have ruled, 832 carry wording our standards read as a disease claim or a drug-like claim, and 587 give a weight our standards flag for having no serving size.
Last checked 21 October 2026.
The independent standard for supplement and telehealth claims. Our AI rules a brand’s public supplement claims against 109 published standards. Each failing line is rewritten to the rules. A licensed pharmacist signs every Claims Review Report.