Telehealth claims
FDA quoted 255 lines of telehealth marketing in 113 warning letters. In its own words: “The FDA is already implementing AI and other tech-enabled tools to proactively surveil and review drug ads.” FDA news release, 9 Sep 2025
A letter gives fifteen working days to reply. It can also reach the certification your Google and Meta ads depend on, and the processor that holds your revenue. What does one day of paused ads cost you?
The letters
FDA sent the letters in three batches. They cite the Food, Drug, and Cosmetic Act, sections 502(a) and 502(bb), which treat a compounded drug as misbranded if its labeling or its advertising is false or misleading in any particular.
“Compounded drug products are not FDA-approved. Your claims imply that your products are the same as an FDA-approved product when they are not.”FDA telehealth warning letters, September 2025 batch, fda.gov warning letters
Price and scope
One platform means one brand site with its treatment pages. More brands or a large ad library are scoped and priced before we start, so the number does not move after. The letters so far concern GLP-1 and erectile dysfunction drugs, so that is where Letter Match finds its matches.
Available now
From $3,500 per platform
A match means wording FDA has cited in letters to other firms. It is not a finding that your marketing breaks the law. A physician review of outcome and side-effect claims is available and is quoted with the scope.
Scoped on request
Priced per platform
Tell us what you publish and we reply with the scope, the price and the date we can deliver.
How it works
FDA’s letters say the lines they cite are not an exhaustive list. So we read every page a visitor can open, and check each sentence against the wording FDA has quoted so far.
01 · Read
Your site, treatment pages and landing pages, as a visitor sees them. Nothing is sampled.
02 · Match
Each sentence is checked against the kinds of wording in the 255 lines FDA quoted, and paired with the closest letter. Tested on those 255 lines, the check recognises 88%. A person decides every match.
03 · Sign
A person reads every match before the report is delivered. Each match comes with wording that drops the claim and the source it rests on. A licensed pharmacist signs the report.
One match
“Same active ingredient as” a brand-name drug appears in more of the 113 letters than any other wording. Every match in your report is laid out like this.
Strong matchCompounded drug presented as the brand
Where: treatment page, first screenAs published
“Same active ingredient as Wegovy® and Ozempic®.”
Wording that drops the claim
“Compounded semaglutide, prescribed when a licensed clinician decides it is right for you. Compounded drugs are not FDA-approved.”
EchoesWording FDA has cited in letters to other telehealth firms, as false or misleading under FD&C Act 502(a) and 502(bb), 21 U.S.C. 352. Your report links each letter it echoes.
Scope
The review is external and read-only, and it is reported to you alone. Nothing we find is shared with FDA, a platform or a processor, unless the law requires it.
We review
We do not review
Before you ask
No. A match means your page uses wording FDA has cited in letters to other telehealth firms. Whether any line breaks the law is a question for your counsel. The report shows the FDA letter, your sentence and wording that drops the claim, so the decision is quick.
No, and no outcome is guaranteed. A review can reduce risk. It cannot remove it. What it gives you is every page checked in advance, the allowed wording in hand, and a signed file that shows when you checked and what you changed.
We can check every page and ad against the grounds in your letter and the wording FDA quoted to other firms, and document each change. Your counsel writes and sends the reply. We are not a law firm.
No. This is not legal advice or medical advice. It checks your wording against the wording in FDA’s published letters, with the source for every match. A person reads every match and a licensed pharmacist signs the report. Your counsel and your clinicians make the calls.
Request
Send us your site address. We reply with the scope and a fixed price before any work starts. Not legal advice. No outcome is guaranteed.